30-Day "Heads Will Turn" Guarantee
We're so confident that Charcoal Reserve will make heads turn and get you compliments, we offer a full 30-day money-back guarantee. If you don't absolutely love your cologne, we'll refund every penny - no questions asked.
You have 30 days from the date you receive your order to request a return and refund.
This gives you plenty of time to try Charcoal Reserve and see the difference it makes in how people respond to you.
Full Product Refund: You'll receive 100% of your purchase price back
FREE Return Shipping: We'll cover the cost of shipping your return back to us
Prepaid Label: We'll email you a prepaid shipping label - just print and attach
No Restocking Fees: We don't charge any additional fees for returns
Contact Us: Email us at [email protected] with your order number and reason for return
Get Your Label: We'll email you a prepaid return shipping label within 24 hours
Pack & Ship: Package your cologne securely, attach the label, and drop it off at any USPS location
Get Refunded: Once we receive your return, we'll process your full refund within 3-5 business days
• Product must be returned within 30 days of delivery
• Cologne can be used/tested - we understand you need to try it
• Original packaging preferred but not required
• Must include original order number or receipt
Processing Time: 3-5 business days after we receive your return
Refund Method: Original payment method (credit card, PayPal, etc.)
Bank Processing: Additional 3-7 business days for refund to appear in your account (varies by bank)
If your cologne arrives damaged or defective:
• Contact us immediately at [email protected]
• Include photos of the damage
• We'll send a replacement or full refund immediately
• No need to return the damaged item
Our customer service team is here to help make your return as easy as possible.
Email: [email protected]
Response Time: Within 24 hours
We've spent years perfecting Charcoal Reserve because we know what it's like to be disappointed by cologne that doesn't live up to the hype. We're confident that once you experience the difference, you'll never want to go back to smelling like everyone else.
With our 30-day guarantee, you have nothing to lose and everything to gain.
ORDER NOW - RISK FREE